Privacy Policy

Last updated: September 24, 2026

1. Introduction

Lychiu ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit lychiu.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to this Policy.

2. Information We Collect

Information you provide — such as your name, email address, shipping and billing address, and phone number — when you place an order, contact us, or subscribe to our newsletter ("Home Letter").

Order and payment information — details needed to fulfill your order. Payments are processed securely by our payment processors (for example Shopify Payments, PayPal, or Shop Pay). We do not store full credit card numbers on our servers.

Automatically collected information — such as your IP address, browser type, device information, pages visited, and time spent on the Site, collected through cookies and similar technologies (see Section 5).

3. How We Use Your Information

Process and fulfill your orders, including shipping and customer support
Send order confirmations, shipping updates, and respond to your inquiries
Send our newsletter and promotions — only if you subscribe; you can unsubscribe at any time
Improve our Site, products, and customer experience
Prevent fraud and comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We share it only as needed to run our store:

Service providers — Shopify (our e-commerce platform), payment processors, shipping carriers, and email delivery services, who receive only the information they need to perform their services
Legal compliance — if required by law, court order, or to protect our rights, property, or safety
Business transfers — if we are acquired or merge with another business, your information may be transferred to the new owner

5. Cookies and Tracking Technologies

We use cookies to keep items in your cart, remember your preferences, and understand how visitors use the Site (for example through Shopify analytics). You can disable cookies in your browser settings, but some features of the Site may not work properly without them.

6. Data Security

We take reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Access and deletion — contact us at any time to request a copy of, or deletion of, your personal information.
Newsletter — unsubscribe at any time using the link in our emails.
California residents — under the CCPA/CPRA, you have the right to know what personal information we collect, to request deletion, and to opt out of any sale or sharing of personal information. We do not sell personal information. You can also visit our "Your Privacy Choices" page to exercise your rights.
Do Not Track — our Site does not currently respond to Do-Not-Track browser signals.

8. Children's Privacy

Our Site is not directed at children under 13, and we do not knowingly collect information from them. If you believe we have collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will reflect any revisions.