Last updated: September 24, 2026
How can I check my order status?
After you place an order, you’ll receive an order confirmation email. Once your order ships, we’ll send a shipping confirmation email with your tracking number. You can also contact us anytime and we’ll look it up for you.
How long will it take for my order to ship?
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Estimated delivery is 3–7 business days after shipment within the U.S. See our Shipping & Returns page for full details.
Do you ship internationally?
We currently ship to addresses within the United States only.
Can I change or cancel my order after placing it?
Orders begin processing quickly, but contact us right away and we’ll do our best to accommodate changes or cancellations before your order ships. Once shipped, our return policy applies.
What is your return policy?
We accept returns within 14 days of delivery for unused items in original packaging. Please see our Shipping & Returns page for the full policy and how to start a return.
What if my item arrives damaged or incorrect?
Contact us within 14 days of delivery with your order number and photos of the issue, and we’ll make it right with a replacement or refund.
Are your product photos accurate?
We work hard to make our photos, dimensions, and descriptions match the real thing — that’s one of our core promises. Please note that screens and lighting can cause slight color variation.
Which payment methods do you accept?
We accept major credit and debit cards, PayPal, and Shop Pay through our secure checkout.
Do you offer discount codes?
From time to time we share promotions with our newsletter subscribers. Join our Home Letter to hear about them first. Only one discount code may be used per order.
How do I contact you?
Please reach out through our Contact page — we’ll get back to you as soon as we can.